Carers and Companions – Organisational Team
Linda Roebuck is the home care Office Manager and she can help with any enquiries you may have as well as directing you to the information you may need.
The office is open between the hours of 9am – 5pm and Linda is your point of contact for all general enquiries. You should also contact Linda if you wish to;
- Set up a Care Package
- Cancel a home visit
- Pass on information or messages
Our dedicated Care Co-ordinators work alongside our ever growing team of domiciliary care staff and support them in many ways. Care Co-ordinators are very hands on within the home care environment. This demanding role includes; visiting clients to monitor progress, updating care plans where necessary and amending the service in any way which is beneficial to the client. This involves working split shifts, long days and the inevitable weekends.
The Care Co-ordinators also work in the office offering support to the managers and liaising with other outside agencies. Reporting to the management team, they provide continual support to the smooth running of the home care operation.
The Carer/ Support Workers
All care and support workers are hand picked and make up an exceptional team. It truly takes a remarkable person to become a care or support worker.
We appreciate that it takes a variety of personalities to provide a service to such a cross section of people. With a client base ranging from ages eighteen to one hundred, it is important to have the appropriate care and support staff to carry out the personalised care packages. All new employees undertake an induction programme that ensures they are trained to the highest standard. This is then followed by continual training and nationally recognised qualifications in health and social care. We believe that it is the diversity of carers that has been the foundation of such a successful business.